December 5, 2023

Code of Conduct

Corporate Social Responsibility

Code of Conduct

International Coffee Corporation (ICC) believes in and adheres to the standards of ethical conduct in all business operations, which often goes beyond the requirements of the applicable law.

ICC selects its agents, contractors, distributors, suppliers, and consultants based on their ability to perform the required work competently and comply with ICC’s Code of Conduct. This policy has been established to set forth the standards that govern all of ICC’s behavior. This policy also provides a guideline to evaluate the performance of our Suppliers that is applied to all our existing and future business relationships.

Suppliers must be prepared to provide ICC with information about subjects mentioned in this guideline. The information provided should encompass members of their downstream supply chain involved in the production and delivery of their product. And, if necessary, suppliers must be prepared to be audited by ICC or by an authorized 3rd party representative.

ICC’s Code of Conduct encompasses our philosophy, guidelines, and policies as they relate to:

1. Child Labor

In accordance with International Labor Organization (ILO) Convention 138, every worker employed must be at least fifteen (15) years of age. However, ICC acknowledges the potential benefits of family operated farms and encourages legal and legitimate programs that seek to enrich the lives and opportunities of workers under the age of 18.

All workers under the age of 18 shall be protected from economic exploitation and from performing any work that is likely to be hazardous to their health or physical, mental, or social development. Furthermore, no worker under the age of 18 shall be permitted to work overtime or during hours that conflict with compulsory education.

If child laborers are identified, responsible means will be taken to remove each child from the work site and ensure they will have access to compulsory schooling. This may require ongoing compensation to the child's parents or caretaker and monitoring by a third party.

We support the development of legitimate workplace apprenticeship programs for the educational benefit of younger people.

2. Prison Labor/Forced Labor

We will not utilize or purchase materials from Suppliers that use any prison, indentured, or forced labor. The Suppliers must not use involuntary labor of any kind, including prison labor, indentured, debt bondage, or forced labor by governments.

Suppliers shall not directly or indirectly support slavery or human trafficking of any kind. If the Suppliers recruits foreign contract workers, the Suppliers must ensure consistent contract terms are upheld from recruitment to employment and pay any applicable agency recruitment commissions. Furthermore, no worker shall be employed against his or her will and each worker shall maintain possession of his or her travel documents.

3. Disciplinary Practices

We will not utilize Suppliers who use corporal punishment or other forms of physical or

psychological coercion. Suppliers must treat all workers with respect and dignity and provide them with a safe and healthy work environment. All suppliers will be required to have written guidelines relating to employee working treatment and conditions.

4. Legal Requirements

All Suppliers should be in good standings with all local and national applicable government laws and regulations. We expect our Suppliers to be law abiding as individuals and to comply with legal requirements relevant to the conduct of all their businesses.

Suppliers must observe and comply with the applicable laws at the country of origin.

5. Industry Standards

Suppliers must comply with the applicable industry recognized certification standards.

  • When deemed necessary commit to the development and use of the highest standards and practices for organic production, processing, and handling. Observe all state, provincial, federal, and international regulations pertaining to organic production, processing, and handling.
  • When deemed necessary commit to the development and observance of the necessary practices for production, processing, and handling of products subject to religious law (e.g., Kosher, Halal).
  • When deemed necessary comply with HACCP regulations for production, processing, and handling of food products.
  • When deemed necessary commit to the development and use of the highest fair-trade standards and practices. Observe all of code of ethics pertaining to fair trade regulations.

6. Ethical Standards

The Code of Conduct guidelines establish ICC’s expectation for conducting business in a manner that is consistent with our values and in compliance with laws and government regulations.

Suppliers must not engage in corrupt or unethical practices, such as paying bribes in exchange for jobs, preferential treatment, etc. Suppliers must only maintain one set of complete and accurate working-hour and payroll documents and records that represent true working conditions.

7. Traceability

To provide our customers with complete traceability, it is vital for us to have open and transparent dialogue with our suppliers. We require that our suppliers have full traceability in their production and/or supply chain of all materials originating from all sources.

Suppliers must be prepared to provide ICC with information about the presence of GMOs in all products and raw materials.

8. Working Hours

Ensure overtime hours do not exceed local legally defined limits, but in any case total working hours (normal + overtime) shall not exceed sixty (60) hours in any seven (7) day period and twelve (12) hours in a twenty four (24) hour period unless in response to qualified harvest season requirements and/or exceptional circumstances.

Furthermore, suppliers should ensure that all workers receive at least one (1) full rest day in every seven (7) calendar days unless in response to qualified season requirements and/or exceptional circumstances.

9. Wages and Benefits

We will only do business with suppliers who provide wages and benefits that comply with the applicable laws and match the prevailing local industry practices.

Suppliers must record all employee working hours and deductions completely and accurately. Suppliers must not engage in practices designed to circumvent local wage or labor laws.

10. General Labor Practices & Freedom of Association

We respect workers’ rights to form and join organizations of their choice and to bargain collectively. We expect our suppliers to respect the right to free association and the right to organize and bargain collectively without unlawful interference. Suppliers must respect employee rights to freedom of association; they must not impose any punitive actions against workers in supporting union such as threatening, fining, suspending, or firing workers exercising those rights. They should ensure that workers who make such decisions or participate in such organizations are not the object of discrimination or punitive disciplinary actions and that the representatives of such organizations have access to their members under conditions established either by local laws or mutual agreement between the employer and the worker organizations.

The ICC Code of Conduct provision on free association neither permits, nor requires ICC or its Suppliers to engage in unlawful activities to protect the rights of association. Nevertheless, where the right to freedom of association and collective bargaining is restricted under law, the supplier should not hinder the development of lawful parallel means for independent free association and bargaining.

11. Discrimination

We believe the dignity, individuality and privacy of all people must be respected.

While we recognize and respect cultural differences, we believe that workers should be employed based on their ability to do the job, rather than based on personal characteristics or beliefs.

We aim to employ people who reflect the diverse nature of society and we value people and their contribution irrespective of age, sex, disability, sexual orientation, race, color, religion, marital status, or ethnic origin. Discrimination against anyone for their membership or affiliation to any trade union or political party is prohibited. There is zero tolerance of any sexual, physical, or mental harassment.

12. Community Involvement

We will favor Suppliers who share our commitment to making ongoing positive social

contribution to improving community conditions.

We encourage all Suppliers to contribute in their own way to such philanthropic endeavors as assisting the poor, promoting human rights and social justice, protecting the environment and fostering educational and cultural interests.

13. Health & Safety

We will only utilize Suppliers who provide workers with a safe and healthy work environment. Appropriate training shall be undertaken to ensure that employees understand the organization’s health and safety policy.

When a Suppliers has residential facilities for their employees, the housing must constitute a safe and healthy environment. All applicable laws and regulations should be followed that relate to health and safety, including fire safety, sanitation, risk protection, electrical, mechanical, and structural safety.

14. Environment

Our goal is to do business with Suppliers who share our commitment to the environment and who conduct their business in a way that is consistent with ICC’s values.

We encourage continuous improvement, responsible use of raw materials and natural resources, and operations designed to reduce activities that have a harmful impact on the environment.

15. Privacy and Confidentiality

Information provided in the ICC Code of Conduct or as part of a social accountability audit, will be kept in strict confidence. Information will not be disclosed to any third party or used for any purpose other than to evaluate the Supplier’s performance without the prior written consent.

Each party may disclose the other party's Information to its employees and consultants, and

employees and consultants of its affiliates, who have a need to know such Information and are bound by obligations of confidentiality and non-use as stated above.

16. Product Safety

We require that our Suppliers have documented food safety procedures in place and be

compliant with national and international regulations.

17. Management Systems

We encourage our Suppliers to implement documented management systems for quality,

environment, labor practices, and health and safety.

Have thoughts or queries after reading?

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